We'll worry about your IT for you.
McLane Intelligent Solutions delivers proactive maintenance services through our flat-rate ConstantCare IT Service Plan. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.
Why ConstantCare?
Our mission is to provide you with peace of mind and greatly enhance your business productivity.
We can best accomplish this through our comprehensive IT management plan, ConstantCare, that:
- Lowers IT costs through proactive, routine maintenance
- Makes budgeting easier; minimizes unpredictable expenses
- Is scalable and customizable to your unique business needs.
- Keeps your equipment up to date and running optimally, as well as alerts us to issues that require immediate attention, through our monitoring and maintenance service.
- Designates an IT Manager to your business -- they'll be onsite regularly.
- Makes our help desk engineers available for unlimited remote support during business hours and can be reached anytime day or night for urgent matters. (Did you know we are able to resolve over 85% of the issues we see remotely?)
