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6 Tactics for Decreasing Employee Turnover
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It costs at least 20% of a person’s annual salary to replace an employee. That cost includes productivity loss during training, recruiting, and lost work while the position is vacant. The cost of losing an executive employee can be up to 213% of their salary. Here are 6 tactics for increasing employee engagement and decreasing turnover. […]

Don’t Make This VoIP Mistake
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Would you make a critical client call on your smartphone while driving through a bad cell area? Absolutely not! Your client’s frustrations due to poor quality will be directed at you because, in your client’s eyes, your system is messed up, not theirs. Voice over Internet Protocol (VoIP) can be as bad as a 1990’s […]

Introducing Our Customer Success Team!
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I am excited to introduce you to our new Customer Success Team! The video below introduces you to the team and reveals our new multi-channel digital content strategy, which has been thoroughly crafted to provide you with invaluable resources to help grow your entire business, above and beyond just IT. We will be aggressively releasing blog posts, ebooks, webinars and […]

Collaboration and Office 365
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“Collaboration – the action of working with someone to produce or create something” Really – what’s the big deal with this collaboration? When I was young, we traded files on a floppy disk (8” then 5-1/4” then 3-1/2” – I’m serious, Google it…) and later had a shared drive on a server. I could make […]

How to Make Your Gmail Experience Even Better
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Nobody likes sifting through boring, meaningless emails. After a while, they just get annoying and make you want to unsubscribe from every email list you’ve ever signed up for. If you are a Gmail user…

Enhance Remote Work with a Webcam
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When it comes to working remotely from home, the reviews are mixed. On one hand, you have employees that enjoy the freedom of working in their pajamas. On the other hand, some employers don’t like having their team spread out because it takes away from company culture. Taking advantage of a webcam is a great […]

Technology of Tomorrow
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Take a minute to look at the computer you’re using to read this. Are you using a flat screen? How large is your hard drive? What do you use to transfer your data from one place to another? Most likely your screen is indeed flat, your hard drive is no less than 300-500 gigabytes and […]

Tip: 3 Steps to Check Excel Workbooks for Errors
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Working on a team means that projects are passed from person to person. If one person makes an error, passes it on, and the error is not caught, then the whole project is in jeopardy. When working in Excel with a team, here are three steps to take to help you find mistakes and keep […]

So You Need To Buy A Server? Here are 4 Variables to Consider
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Not sure what to look for when purchasing a server? Having trouble with your current server or in the market for a new one? Purchasing a server can be a daunting task, but if not done with careful consideration, it can significantly impact your business’ ability to operate smoothly. Here are some things you may […]

Desktop Virtualization: Save Money, Increase Security
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How much do you spend on the workstations your employees use? Most business owners admit that it’s, “more than I would like,” and that’s because they would embrace a scenario where they could get away without paying anything. Who wouldn’t, right? We don’t have a solid method of obtaining free workstations, but we do have […]